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Program Manager

At Rockfish, our Program Managers are responsible for leading client programs within the digital space by communicating across all team functions and ensuring program consistency. The Program Manager is responsible for ensuring client satisfaction throughout the execution of assigned projects.

What You'll Do:

  • Act as overarching leader of entire assigned programs
  • Active participation in contributing ideas to projects
  • Create complex campaign timelines
  • Monitor project budgets, actuals, and trends
  • Assist in creation of Statements of Work
  • Maintain communication with clients
  • Ensure Post Project Reviews are performed and information captured for health of future client projects
  • Communicate across all functions on the team
  • Ensure program is consistent and guarantee client satisfaction across entire program
  • Revenue forecasting and projections
  • May work with process documents and standards

Experiences/Abilities You Should Have:

  • Experience managing digital projects required
  • Prior advertising agency experience required
  • Ecommerce experience is a plus
  • Exceptional communication skills – both oral and written
  • Outstanding organizational skills and attention to detail
  • Flexible and adaptable; able to manage shifting priorities as projects evolve
  • Must be able to put together a detailed project plan
  • Well-versed in working with account people, creative, technical, and upper management
  • Understanding of and passion for the digital space
  • Proficiency with MS Office (Word, Excel, PowerPoint, Outlook)
  • Prior project management experience within the web space preferred
  • Experience working with Advantage a PLUS!

Rockfish intentionally celebrates diversity and forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, protected veteran status, age, disability status or any other characteristic protected by applicable law. We apply this policy to recruiting, hiring, training, compensation, promotion, transfer, benefits, and all other terms and conditions of employment. If you require assistance or a reasonable accommodation for any part of the application or hiring process, please contact a member of the People Group at 479-464-0622.

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